- you can snorkel right from the beach immediately outside of the resort, but you'll have to either swim a ways or walk further down for REALLY great snorkeling. Property at Aston Banyan is in great shape. There is an odd smell in the hallways, and a toxic chemical smell in the stairwells. He also liked the view of the park from our lanai. We're sorry that something went wrong, please try again later. I can't understand after staying here why it's a 4 star.. I’m not 100% sure the staff assigned us to the correct I mentioned the issue to the manager. I’m really glad we didn’t stay near Black Rock because it was crowded and chaotic down there. A+++++, Talena, 5 night family trip, Mar 13, 2020. Now $188 (Was $̶2̶6̶9̶) on Tripadvisor: The Point at Poipu, Kauai. I couldn't log in to internet and I had two university guest lectures to give in: 12-3pm and 6-8pm. We didn't have to check-in at the front desk, so we just went up to our room and used the lock pad provided. My girl and I wanted to get off Oahu for the weekend and shoot over to Kauai for some fun. *See small print for additional details or extra charges, Staff wears personal protective equipment, Property confirms they are implementing enhanced cleaning measures, Shield between guests and staff in main contact areas, Guests are provided with free hand sanitizer, Suite, 1 Bedroom, 2 Bathrooms, Garden View. Keith H Walking distance to everything Others said they didn't do any cleaning at all. I saw blood stains behind the hotel. (Waikoloa, Hawaii) It needs a complete renovation. Housekeeping forgot to clean on scheduled day. Our guests praise the comfy beds and the overall value in our reviews. (Melfort, Canada) The beds in each room were the most uncomfortable and wrapped in some kind a plastic coving the matress. 1-808-941-3770 Fax. We have stayed here multiple times and the resort is very well run and maintained. They were incredibly accommodating for the 6 of us gals in the group. Great coffee at the market. It was a pleasure working with him and was on point when it came to recommendations. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. The constant seems to be the very hard beds in the rooms. Mauiisfantastic The Point at Poipu is a Hawaii timeshare resale, Diamond Resort property located on 22 acres of tropically landscaped gardens on the sunny side of Kauai overlooking beautiful sand beaches and the … Got a diving trip arranged right in the office. We love to be able to walk to dinner or cook in our studio. The location is perfect. Everything, other than that is fine. We stayed here in January 2020. The pool is huge, the rooms are spacious and it’s only a 5 minute drive from a lovely shopping and dining mall. Her boss came up and gave us what we asked for and we moved on. Don't trust the pictures. Experience the magic of Kauai at Marriott's Waiohai Beach Club,a premium vacation ownership resort. 10 days into our 6 month stay, November 10th, we get notice that there was a “catastrophic plumbing failure” and we would not have use of our kitchen sink. (Honolulu) Especially when that's the normal policy. The next morning we went and spoke with Kay about a nightly discount for the major inconvenience as we lost our entire afternoon and had to cancel a planned excursion. If you are even thinking of going to Hawaii, I would encourage you to go. Waikoloa Shores located in an ideallic setting, swimming pool, hot tub, tennis court, work out room, close to shops, and A-Bay that is great for kayaking, sailing, and snorkeling. Considering the financial hit they are about to take, they could have adhered to their policy or simply provided a future travel credit. 03/07/2020. Very very dissapointed with the hotel, it is not as advertised! 11/16/2019. Always very happy to be at the Ewa. (Portland, Oregon) took us 30 mins to get a new one and I had to call twice since maybe they forgot. KnitterBarb They are so unreasonable, and represent owners that are also unreasonable. (Green Cove Springs, Florida) Book your own accommodations. I3109UAjoem Housekeeping was also not up to standard. Everyday she would cheerfully greet us and just made us feel at home. The palm trees fit the look of the hotel. So we couldn't see/hear the ocean, we could not use the hot tub, was soooooo not impressed with that!! (New York) A slide door separates it from the master bedroom (that's how I would describe it), including another TV screen, office desk and this room was also huge. Condominium, for Aston at The Whaler on Kaanapali Beach, 2481 Kaanapali Parkway, Lahaina, HI 96761, Kapaa (Boulder, Colorado) Not once did they ask why. WiFi covers the entire grounds. The staff had attitude and you could not swim in the beach.The beach was full of rocks so we drove to a beach whenever the kids wanted to have a beach day. Check any national, local, and health advisories for this destination before you book. Also, you used to have little paper glasses with the water for a quick refreshing drink. Ew. Only two negatives: I had declined the "damage waiver fee" when we booked. Guests praise the comfy beds. - I think it depends on who owns the unit you end up with, but our unit (201) was stocked to the hilt and we didn't want for anything! Beds are not queen sized. Safeway's direct service does not work. The sofa bed was old and in pretty bad condition. Also heard is was 40 % occupied at the time we were there. 01/15/2020. Front desk staff gave me a lot of bad info on hotel policies and how things work. That was to be expected but Lori was so kind!! Close to the beach walk so we could hike. Is there a pool at The Point at Poipu by Diamond Resorts? The restaurnat in the lobby doesnt even belong to the hotel either. Free Wifi. 03/02/2020. While our family was visiting other hotels along the same strip we saw people laughing, having fun, using the pool late at night, and felt so jealous. Kamaaina Discount: Book online or call 866-716-8140 and mention rate code KAMVIP. The door to the bedeoom waa a sliding door and it didnt shut tight and waa banging against the wall all night long. • The bed in the room was awful aa waa the sofa bed. They offered lists of restaurants and shops that were open during the pandemic. Excludes taxes and fees. 06/30/2019. *based on availability at check-in. The orientation of the buildings is to be noted. I was raised on the Big Island and come home every year. 03/10/2020, I’d visited the Big Island for a day tour a couple of years ago & was determined to come back & stay & so in 2020, I came back with my parents & sister for 3 nights. garbage bag. Jamie was the one to check us in at the front desk and he was very helpful to make sure our stay here was good. Discover exclusive savings at Hawaii and New Zealand accommodations. Everything was outdated & dirty; not to mention the nasty sheets. (I downloaded pictures but they were right before we left and the beds are not made, etc)... VRBO has lots of individual listings so you can get exactly the condo you chose online. Affordable, clean, and comfortable location. 1-855-945-4092 USA Toll Free jarosenberg7 I actually enjoyed eating noodles for breakfast The pancakes were very good as well. Everyone was great about social distancing and super friendly. In fact they have to be the hardest working resort staff I have ever seen. luckydcr View Kamaaina hotel rates and find Hawaii Resident discounts at participating properties. Exclusions apply. One of our family's favorite memories no matter which condo we were in each year was taking time in the evening to catch the sunsets from one of the many vantage points found around the property. Would not recommend at all for the elderly or young children. Jumping and frolicking about. I cannot recommend this place enough! We spent most of our time at the beach, but the POOL sure looked inviting. The kids needed to get out more which we did. Snorkel around black rock for some of the most epic snorkeling anywhere! Had a great time! Parking space included. The property is a mile east from the main cluster of vacation action -- and the south shore's best beaches -- around the Sheraton Kauai, Outrigger Kiahuna Plantation, Castle Kiahuna Plantation, Koa Kea, and Marriott Waiohai, as well as the Poipu … Families enjoy spacious one- to three-bedroom … There were termites in the cabinets and door. no detergent, but the machines can be run with an app - no quarters needed. looked bigger in the pictures even in the penthouse suite. The room had new bathroom and tile. Perfect location wonderful staff. They had super food and great service! 02/18/2020. The newspaper delivered daily. But overall, good value for money. Easy parking and the property was well kept. I highly recommend staying here. (Saskatchewan, Canada) shaunab90 PS do not irritate the locals on this HWY pull over if they're driving faster than you! The bathtub/ shower has a huge step in and out with no grab bars. - it you're doing the Road to Hana, tack on at least an hour to get to the start of the road. The Point at Poipu, 1613 Pee Road, Koloa, Kauai, Hawaii, 96756, United States. Our usual place to stay on Maui at Lahaina remained closed due to Covid-19 on 11/5/2020. It's sad because the location is perfect. One bedroom, 2 bathroom condo. We know better. pnai1989 One point that really was uncomfortable - was that this building was a no smoking area. Sheets on Bed had holes in them. 12/25/2020. The lobby area is nice along with nice views from the upper floors. We were not told we had to pay to use the parking either. multiple times we were fortunate enough to see a pod of dolphins going by. We did it, it was fine, but it's so much driving that that extra hour at the end of the day felt a little brutal Definitely a great price for locals who want to go outer island or for visitors coming to Hawaii. © 2021 Hotels.com is an Expedia Group company. (Philadelphia, Pennsylvania) This property has good facilities for families. OutdoorAdventures_70 If you are working in the downtown area it is greatly located. 12/29/2020, staff is friendly; service adequate. Stayed in the one-bedroom premium oceanfront room. (Ham Tien, Vietnam) 11/19/2020. My one bedroom ocean front apartment magically turned into a two bedroom ( thank you so much for the amazing upgrade) & my sister stayed with me rather than with my parents, which I think was best for everyone . 02/02/2020. The size of the resort is small/medium and perfect for our taste. The dishwasher had something awful in the bottom that we reported. (Raleigh, North Carolina) What are the cleanliness and hygiene measures currently in place at The Point at Poipu by Diamond Resorts? We had a wonderful stay. The front staff were very nice and tied to help in a situation that obvioulsy they have no control over. The condo we stayed in was Oceanfront location where we woke up with the beautiful view of the ocean and the sound of the Waves were so soothing. The view from our room on the 16th floor was nothing below stunning. CONS: We found bugs in our beds. The protocols were not intrusive and quite easy to follow. (Mobile, Alabama) My advice, hide belongings in the rocks if you go in the water. Choose from more than 20 properties, ideal house rentals for families, … This was our very first visit to the Hawaiian islands. I told them that I was checking out please refund my money. An account exists with that email. (Chicago, Illinois) The Point at Poipu Hawaii boasts a number of fantastic on-site amenities and services geared toward making your Hawaii vacation memorable year after year. Daily amenity fee waived. This time I booked again for the same reason, coming in from Kauai and leaving the next day for the mainland and had no early flights to Oahu. We actually visited in September of 2019. We had a two bedroom with washer/dryer, TV sets in every room, and ice maker in full size refrigerator. To have a designated smoking area period is ridiculous in 2020, time for that to go! Property was beautiful as was the 3 bedroom villa we stayed in.....couldn't have asked for a better location. Most of the resort had Ocean Front views and the service was great and the courtesy desk where informative. My daughter ended up getting lice from the bed, and was bit multiple times by something overnight. codester14 not even a TV guide. She went all out to make sure my stay was comfortable so I would like to commend Niz. I ended up leaving early and booking a room at the Hilton across the street. I can not say enough good things about our stay. Get a room with an ocean view. Service was very good and the best thing about the place is the pool the pool is a little oasis in the concrete jungle on the 11th floor and just perfect, 1969mel See 1,016 traveler reviews, 1,270 candid photos, and great deals for The Point at Poipu, ranked #9 of 30 specialty lodging in Kauai and rated 4 … I think we are going to far as to cancel everything, yes you have to take precaution, wash you hands and don’t touch your face, but to close down the one place where there is no virus is just plain stupid, Laura H Rooms updated, but very small. The grounds were nice and lobby area was clean. Standard deposit and cancellation policies apply. Rates may be higher during holidays and special events. Are pets allowed at The Point at Poipu by Diamond Resorts? I felt it totally ridiculous that we as guests, had to pay the price of a freezing "hot" tub! 12/06/2020. Asked for a room in the lower levels but was told they had nothing available. 02/20/2020. MicHenn, 6 night family trip, Jan 5, 2020. Our hotel room kitchen was dirty before we even got settled in. Check in was fast, efficient, and welcoming. 03/04/2020. didnt believe i had made a proper reservation through the airport. The hotel's view of the park is awesome and it was great to be centrally located to nearly everything. And one more thing. 968darcid A little goes a long way had Costco just invested a little of their annual 21 billion income. I was itching to get home literally - as this was the last leg of our trip. Shopped at Safeway to get some basics for our condo. Maui Banyan is super conveninent to all the restaurants and beaches, and has lots of parking. onbalance We were a party of four and had to do the coronavirus testing within 72 hours of our flight departing to Honolulu. Parking is expensive but we found free parking on the street by the canal . Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine. So they moved us to another room 202. It was certainly an upgrade. King crab, cooked and cleaned, was only $7 per pound! 11/23/2020. There are many tasty and authentic take-out/delivery options nearby as well. Ask housekeeping to come clean up the shavings and they did a terrible Job and didn’t even clean up the mess just basically swept it on the kitchen floor. We have stayed at other Ashton's and we're impressed by the grounds of this one as well. Easy walking distance to the beach as well as easy driving access to the freeways, grocery stores,the rest of downtown, and most importantly Leonard’s! 01/06/2021. coffee pot was dirty so we requested for a new one. Thank you. Prices depend on the time of the year as rates go up on January 1st and April 1st of 2017. Our room was clean and the bed was comfortable. briannkatie12 We were never notified or advised of any damage, our card was just charged. Rates exclude taxes and fees. I think a vrbo would be better and cheaper for the service we received. While that was very disappointing, as soon as the state of Hawaii made it possible to visit with the appropriate precautions taken before heading over from the mainland we decided to book a trip. The promised they would fix it immediately but they never did. And do not take my phone number and say the manger will give us call. 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